Refund policy

At Solid Ground Goods Co., we stand behind what we make. If something's not right, we'll make it right.

We offer refunds for:

  • Items that were sent incorrectly
  • Damaged or defective products

Refund requests must be made within 30 days of the purchase date.

To request a refund, reach out to us at solidgroundgoods.pod@gmail.com with your order number and a brief description of the issue. We'll take it from there.

This Refund Policy may be updated at any time without prior notice. For the most current version, reach out to solidgroundgoods.pod@gmail.com.

For best long-term results, follow the washing and care instructions provided with your purchase — quality gear deserves to be taken care of.